{"xsrfToken":"2b42c3b6ff20a4f6b0eeb85d28f1924838b094db_lout","branding":{"id":"1059","key":"ouv2tm","name":"Central de Ajuda Ouvidoria","portalBaseUrl":"/helpcenter/ouvidoria/portal/1059"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3e2a3767-c030-4f8d-800c-ece384ae7471/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZmMxY2NkMS1lOWI2LTQyMTYtODU0OC0zYTUwZThkNjg1OTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlMmEzNzY3LWMwMzAtNGY4ZC04MDBjLWVjZTM4NGFlNzQ3MSI6WyJyZWFkIl19LCJleHAiOjE3NTA2NjIxODAsIm5iZiI6MTc1MDY2MTU4MH0.pQd7tJdhzbQkWo1UNDme5RPd7c6LKNYR4coL4pWnvjY&client=efc1ccd1-e9b6-4216-8548-3a50e8d68599&mode=fit","logoId":"3e2a3767-c030-4f8d-800c-ece384ae7471","isLogoAvailable":true,"helpCenterTitle":"Bem-vindo à Central de Ajuda do MB - Mercado Bitcoin","sharedPortalName":"Central de Ajuda do MB","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"localeDisplayName":"inglês (Estados Unidos)"},"pt-BR":{"helpCenterTitle":"Bem-vindo à Central de Ajuda do MB - Mercado Bitcoin","sharedPortalName":"Central de Ajuda do MB","localeDisplayName":"português (Brasil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"pt-BR","portalThemeColor":"#e8550c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e77d4815-7dee-4e39-a5f4-d1846a7635fe/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZmMxY2NkMS1lOWI2LTQyMTYtODU0OC0zYTUwZThkNjg1OTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3N2Q0ODE1LTdkZWUtNGUzOS1hNWY0LWQxODQ2YTc2MzVmZSI6WyJyZWFkIl19LCJleHAiOjE3NTA2NjIxODAsIm5iZiI6MTc1MDY2MTU4MH0.eUzhqdSK9bRmZveqJhTLkt03fDfq41bmSctQlUp8uIk&client=efc1ccd1-e9b6-4216-8548-3a50e8d68599&height=300&mode=fit","bannerMediaApiFileId":"e77d4815-7dee-4e39-a5f4-d1846a7635fe","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1059","key":"ouv2tm","projectId":11258,"serviceDeskId":1059,"name":"Central de Ajuda Ouvidoria","description":"<p>Antes de falar com a Ouvidoria</p>\n<p>A Ouvidoria é um canal de última instância. Por isso, é importante que você entre em contato primeiro com o nosso Atendimento, que pode resolver a maioria das situações de forma mais rápida.</p>\n<p>Se já tiver feito isso e ainda precisar de apoio, tenha em mãos o número do protocolo para que possamos analisar o seu caso com mais agilidade.</p>","portalBaseUrl":"/helpcenter/ouvidoria/portal/1059","reqTypes":[{"id":"1562","name":"Solicitação","descriptionHtml":"","callToAction":"Solicitação","introHtml":"<p>Entre em contato com nosso time para fazer sua solicitação.</p>","icon":10549,"iconUrl":"https://central.ajuda.mercadobitcoin.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1202],"key":""},{"id":"1558","name":"Solicitação enviada por e-mail","descriptionHtml":"","callToAction":"Solicitação enviada por e-mail","introHtml":"<p>Solicitação recebida do seu canal de suporte por e-mail.</p>","icon":10527,"iconUrl":"https://central.ajuda.mercadobitcoin.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1202,"name":"Geral"}],"orderMapping":{"1202":[1562]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f988179a-03a0-3cbd-a9dd-11d55f7adfd4","appLinkName":"","appLinkUrl":"","spaceKey":"CDAO","spaceName":"Central de Ajuda Ouvidoria","spaceUrl":"","isServer":false},"labels":[],"projectKey":"OUV2TM","serviceDeskId":1059,"kbLinkDomainURLs":["https://central.ajuda.mercadobitcoin.com.br","https://mb-2tm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1059,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OUV2TM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Brasil)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZmMxY2NkMS1lOWI2LTQyMTYtODU0OC0zYTUwZThkNjg1OTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTI1OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA2NjI3ODAsIm5iZiI6MTc1MDY2MTU4MH0.kDhW77U_BlY53gfV32CvdbTEOnxbqlSvK64DSIY-fIw","targetCollection":"upload-project-11258","endpointUrl":"https://api.media.atlassian.com","clientId":"efc1ccd1-e9b6-4216-8548-3a50e8d68599","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"4fb1d970-c23e-4b39-82fa-0e44143e1b8f","name":"MB Startups","categoryUrl":"https://central.ajuda.mercadobitcoin.com.br/servicedesk/customer/portal/1059/topic/4fb1d970-c23e-4b39-82fa-0e44143e1b8f","lastUpdated":"1730211834981","createdAt":"1729860658210"},{"id":"0d47c206-a918-4578-a02b-98c853619c8b","name":"MB Pay","categoryUrl":"https://central.ajuda.mercadobitcoin.com.br/servicedesk/customer/portal/1059/topic/0d47c206-a918-4578-a02b-98c853619c8b","lastUpdated":"1730211225390","createdAt":"1729860666538"}]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1059?xdm_e=https%3A%2F%2Fcentral.ajuda.mercadobitcoin.com.br&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxNjRlODM0YmVkOGI3YTFkNTk4MTg5NmY1Yjg3YzA4ZWQ2ZTc1OTUxYWM5NDUyMzQ5ZTc3NWMwMWYxZTA1MTQ0IiwiaXNzIjoiZGRjOGZmM2QtN2ZjMy0zOTg1LWE5YmEtOTE5OTA2Y2RkMjk3IiwiY29udGV4dCI6e30sImV4cCI6MTc1MDY2MjQ4MCwiaWF0IjoxNzUwNjYxNTgwfQ.MWQyrgZ0-6sS9-TUjCgu0BIcZLYKbb9HDYFZ3NSFcac\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImRkYzhmZjNkLTdmYzMtMzk4NS1hOWJhLTkxOTkwNmNkZDI5NyIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL21iLTJ0bS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9jZW50cmFsLmFqdWRhLm1lcmNhZG9iaXRjb2luLmNvbS5iciJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiT1VWMlRNIiwiaWQiOiIxMTI1OCJ9fX0sImV4cCI6MTc1MDY2MjQ4MCwiaWF0IjoxNzUwNjYxNTgwfQ.wEcjcKfZ0x8aUOvJmWBzA_w1ZHN6fgPTR7E5YZTdaGo\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://mb-2tm.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://central.ajuda.mercadobitcoin.com.br\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"OUV2TM\\\",\\\"id\\\":\\\"11258\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"OUV2TM\\\",\\\"project.id\\\":\\\"11258\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1059\\\"}\",\n \"timeZone\":\"America/Sao_Paulo\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://central.ajuda.mercadobitcoin.com.br\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}